Contact Us
Need a hand? Zetbet support is available for questions, account-related issues, technical concerns or general feedback. Our team handles verification, deposits, withdrawals and site queries, and we also assist with appeals and account enquiries. Contact us by email, phone or the in-site chat and we aim to respond promptly during UK support hours. For affiliates, payments or privacy enquiries please use the dedicated contacts in the table below; we monitor channels and aim to reply within 24 hours where possible.
| Department | Contact |
|---|---|
| Customer support | Email: [email protected]; Live chat available 06:00-23:00 |
| General enquiries | Email: [email protected]; Response typically within 24 hours |
| Affiliate enquiries | Email: [email protected]; Account manager on request |
| Phone | +44 20 7946 0381 (Mon-Fri, 09:00-18:00) |
| Working hours | Mon-Fri, 06:00-23:00; Sat-Sun, 08:00-20:00 |
Support via Email
Email is the preferred way to contact Zetbet for detailed requests, account-related issues or when you need to provide documents. Please send your message to [email protected] and include a clear subject line, your account username and up-to-date contact details to avoid delays. Attach any relevant files or ID if requested. We will reply by email with next steps, usually within a few business days.
Send Us a Message
Response Time
Our support team aims to respond to enquiries promptly. Most requests are answered within one business day. Simple account or payment questions are usually resolved quickly, while complex issues such as detailed verification or fraud investigations may take longer depending on their nature. We will keep you updated and ask for any additional information if needed to speed up the process.
Feedback
Your feedback helps us improve Zetbet. If you have suggestions, ideas, or notice anything that could be better, please let us know - we read every message and use insights to refine features, promotions and support. Share thoughts via the feedback form or email and help shape a smoother, fairer experience for all players.